Business tools

Alternatives to Zendesk

Compare these candidates if you want self-hosting, data control or less dependence on Zendesk's hosted service. Actual costs depend on deployment and required features.

Check deliverability, compliance, identity and enterprise features; self-hosting still has operating costs.

Compare candidates

Growth uses the latest collected snapshots; — means unavailable. Stars and licenses are not substitutes for feature verification.
Project	Stars	7-day gain	Language	License	Maintenance
chatwoot	38,714	+422	Ruby	Review requiredReview license scope and restrictions	✅ Recently maintained
zammad	6,064	+33	Ruby	AGPL-3.0	✅ Recently maintained

chatwoot

chatwoot/chatwoot

Open-source omnichannel customer support platform unifying live website chat, email, WhatsApp, and social media inboxes.

✅ Recently maintained

Match the project description to required features, then trial migration and deployment with a small real dataset.

Repository verified 2026-11-02 · Official repository & installation

zammad

zammad/zammad

Zammad is a web based open source helpdesk/customer support system.

✅ Recently maintained

Match the project description to required features, then trial migration and deployment with a small real dataset.

Repository verified 2026-11-02 · Official repository & installation

Before migrating

Check exports/imports, required features, permissions, backups, security updates and total operating cost. Candidates are not guaranteed feature-equivalent; enterprise extensions and model services may have separate terms and costs.